RomperJack logo
RomperJack logo

All articles

Orders & Account

Tracking an order

You can track your order’s status by referencing the order number from your Orders page. Additionally, once it ships, you can track the progress by clicking on the tracking number in your shipping confirmation email. One day after placing your order,

Order cancellation and address change

Since orders are shipped quickly, we cannot guarantee that we will be able to cancel an order or modify an order's shipping address, but we will make every effort to do so. If you have such a request, please email us at [email protected] as soon a

Order processing time

Our order processing time is 1-2 business days and our delivery time varies based on the shipping option selected at the time of purchase. Orders usually ship the next business day if they are purchased before 5 pm. We do not ship out on Friday after

Unsubscribe from marketing emails and/or text messages

Email. We send emails to announce new products and highlight ones we think you might like, but if you'd rather not get any more, please simply select "unsubscribe" from the link in the footer of any of our promotional emails. Please note that order c