Order cancellation and address changeUpdated 12 days ago

Since orders are shipped quickly, we cannot guarantee that we will be able to cancel an order or modify an order's shipping address, but we will make every effort to do so. If you have such a request, please email us at [email protected] as soon as possible.

Orders can only be canceled before they have been processed with a shipping label. If your order has already been shipped, please refer to our return policy for further instructions.

All order inquiries, questions, or updates must be asked and confirmed via email—you can reach us at [email protected]. Please allow 24-48 hours for a response. We receive an immense amount of daily email traffic. We do our best to reply to you as quickly as we possibly can. However, we are not always available on weekends. Most emails received on a Friday will be answered on Monday.