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Return Insurance

What is 7 day Worry-Free Purchase?

Seel's Worry-Free Purchase gives you the flexibility of a 7-day return window for any reason. This means you can shop with confidence, knowing that you have the option to return your purchase if it doesn't meet your expectations. Learn more.

How long do I have to report a shipping issue?

If you purchased Worry-Free Delivery with your order, you have 7 days from the date of delivery to report theft or damage and can report a loss for domestic orders 30 days after placing the order (60 days for international). Learn more about Seel. If

When will I receive my Worry-Free Delivery payout?

If your shipping issue has been accepted, then it will be dependent on your method of payout:Direct Deposit: 1-3 business days following return acceptancePayPal Transfer: 1 hour following return acceptanceVenmo Transfer: 1 hour following return accep

What should I do if my order was stolen after delivery?

If you purchased Worry-Free Delivery with your order, you can report an issue within 7 days of delivery through the Seel Resolution Center. Initiate the request using your email and order number found on the confirmation email. Learn more about Seel.

What should I do if my order arrived damaged?

If you purchased Worry-Free Delivery with your order, you can report an issue within 7 days of delivery through the Seel Resolution Center. Initiate the request using your email and order number found on the confirmation email. Learn more about Seel.

What should I do if my order was lost during delivery?

If you purchased Worry-Free Delivery with your order, you can report a loss 30 days after placing your order (60 days for international) through the Seel Resolution Center. Initiate the request using your email and order number found on the confirmat