Still have questions? We're happy to help, so shoot us an email!

RomperJack

Returns<span data-sheets-userformat="{&quot;2&quot;:963,&quot;3&quot;:[null,0],&quot;4&quot;:[null,2,10066329],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.&quot;}">Once your return is received and processed at our fulfillment center, your store credit will be processed within 7 business days.Exchanges<span data-sheets-userformat="{&quot;2&quot;:963,&quot;3&quot;:[null,0],&quot;4&quot;:[null,2,10066329],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.&quot;}" id="isPasted">Once your exchange is received and processed at our fulfillment center<span data-sheets-userformat="{&quot;2&quot;:963,&quot;3&quot;:[null,0],&quot;4&quot;:[null,2,10066329],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.&quot;}">, your exchange order will be processed within 7 business days.Return Insurance<span data-sheets-userformat="{&quot;2&quot;:963,&quot;3&quot;:[null,0],&quot;4&quot;:[null,2,10066329],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.&quot;}">If you purchased shipping/return insurance, visit <span data-sheets-userformat="{&quot;2&quot;:963,&quot;3&quot;:[null,0],&quot;4&quot;:[null,2,10066329],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.&quot;}"><a href="https://romperjack.gorgias.help/en-US/articles/return-insurance-274610">Return Insurance</a><span data-sheets-userformat="{&quot;2&quot;:963,&quot;3&quot;:[null,0],&quot;4&quot;:[null,2,10066329],&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0}" data-sheets-value="{&quot;1&quot;:2,&quot;2&quot;:&quot;Once your item(s) reach our warehouse, your refund or exchange will be processed within 10 business days.&quot;}"> to learn about the processing time.

Returns. Once your return is received and processed at our fulfillment center, your store credit will be processed within 7 business days. Exchanges. Once your exchange is received and processed at our fulfillment center, your exchange order will be

Return and exchange processing time

Returns & Exchanges

Our return and exchange policies

How can I return or exchange an item?

Tracking an order

Order cancellation and address change

Order processing time

Unsubscribe from marketing emails and/or text messages

Orders & Account

Shipping and delivery information

Preorder shipping

International shipping

Shipping & Delivery

What is 7 day Worry-Free Purchase?

How long do I have to report a shipping issue?

When will I receive my Worry-Free Delivery payout?

What should I do if my order was stolen after delivery?

What should I do if my order arrived damaged?

What should I do if my order was lost during delivery?

Return Insurance

E-gift cards

E-gift card balance

Gift Cards

Sizing

What payment methods do you accept?

Fabric and washing

Quality guarantee

Where are the products made?

Do you offer a first purchase discount?

How do I get information about new products and designs?

How do I unsubscribe from marketing emails and/or SMS?

Promotional emails and content sharing

FAQs

Return and exchange processing timeUpdated 6 days ago